2012年3月29日 星期四

Lync Server 2010 Setup or Remove Lync Components fails on Windows Server 2008 R2 SP1

在執行安裝或者移除 Lync 元件時,會有如下的錯誤訊息

針對錯誤訊息展開後的詳細內容如下

造成的原因
The Lync Server 2010 Setup or Remove Component installation prerequisite check cannot locate the Server 2008 R2 SP1 version of Microsoft Windows Media Format.

解決方法
To resolve this problem, install Windows Desktop Experience. To do this, follow these steps:

1.Click Start, click Administrative Tools, and then double-click Server Manager
2.In Server Manager, click Add Features under Features Summary
3.In the Add Features Wizard dialog box, make sure that the Desktop Experience option is selected
4.Click Next, and then click Install
5.After the installation process is complete, click Close, and then close Server Manager

Note After you install Windows Desktop Experience, you must restart the computer

或者參考下列資料
http://support.microsoft.com/kb/2522454

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