Insufficient Display of Chat History

Problem:
Upon logging in to Group Chat, an insufficient amount of Chat History is displayed in the Group Chat Client Console.

Cause:
Product limitation, retrieval of backchat data from SQL database is expensive operation.

Resolution:
This is a perception issue, based on erroneous assumption of how product works.
Retrieval of chat history at user logon is limited to 50 lines, regardless of client setting.Decision was made to limit data retrieval upon user logon due to performance concerns.Chat History can still be searched, but only for Chat Rooms where Chat History is enabled.